FAQ

Shipping

How much is shipping?

Shipping is Free on all orders over $40 for a limited time! 

How long does it take for an order to arrive?
This depends on the product ordered.  When you complete your purchase, you will receive an email containing the shipping time frames to your country. Use the table below as a reference for estimated shipping times, please keep in mind that processing can take 1-3 business days. We are not responsible for delays incurred by the shipping carrier. 

Country	Shipping Time Frames
United States	6-12 Business Days
Europe	6-12 Business Days
Australia & New Zealand	6-12 Business Days
Canada	8-12 Business Days
South America	10-20 Business Days
Rest of World	10-20 Business Days

Can I have a tracking number?
We provide a tracking number via email and offer a 100% satisfaction guarantee if you are having a problem with your order.

Where is your warehouse located?
We currently have warehouses located in the United States, Canada and China.

Can I pay in my local currency?
The currency is set to USD by default.

I ordered 2+ items but only received one. Where's my order?
We have a large assortment of products stocked with various partners internationally. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way! Again, please always contact us if you have any questions at all about your order!

Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email incorrectly, please contact us and we will fix it for you.

Making YOU happy is our number one priority.  If your order is defective (dead-on-arrival) or materially different from what was presented on the product page, we will refund your money. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.

How do I contact you?

If you have any questions that are not on this FAQ page, please contact us on our Facebook page OR please email us at support@morningshops.com and we will reply to your inquiry.